Privacy Policy — Spanish Flowers App

Privacy Policy — Spanish Flowers App

This privacy policy sets out how Spanish Flowers App uses and protects any information that you give when you use this app.

Spanish Flowers App is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this app, then you can be assured that it will only be used in accordance with this privacy statement.

Spanish Flowers App may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 25, 2018.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the app according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our app in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better app, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the app.

Links to other apps

Our app may contain links to other apps of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other app. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the app in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the app, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Addendum to Spanish Flowers App Privacy Policy

Spanish Flowers App (“us”, “we”, or “our”) operates the Spanish Flowers App app (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from Spanish Flowers App.

Definitions

  • Service — the Spanish Flowers App operated by Spanish Flowers App.
  • Personal Data — data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data — data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies — small pieces of data stored on your device (computer or mobile device).
  • Data Controller — the person or entity that determines the purposes and means of processing Personal Data. For this policy, we are the Data Controller.
  • Data Processor (Service Provider) — any natural or legal person who processes the data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.
  • Data Subject (User) — any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This may include your IP address, browser type and version, the pages visited, time and date of visit, time spent on pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies (beacons, tags, and scripts) to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some portions of the Service may not function without cookies.

Examples of cookies we use:

  • Session Cookies — used to operate our Service.
  • Preference Cookies — used to remember your preferences and various settings.
  • Security Cookies — used for security purposes.
  • Advertising Cookies — used to serve you ads that may be relevant to you and your interests.

Use of Data

Spanish Flowers App uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events similar to those you have already purchased or inquired about, unless you opt out

Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), Spanish Flowers App may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission
  • The processing is in our legitimate interests and not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Retention of Data

Spanish Flowers App will retain your Personal Data only as long as necessary for the purposes set out in this Privacy Policy and as required to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for a shorter period unless used to improve security or functionality, or where legally required to retain longer.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside your jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, note that we transfer the data to the United States and process it there. Your consent to this policy followed by your submission represents your agreement to that transfer. We take reasonable steps to ensure secure treatment of your data and will not transfer it to any organization or country without adequate controls in place.

Disclosure of Data

Business Transaction

If Spanish Flowers App is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.

Disclosure for Law Enforcement

Under certain circumstances, Spanish Flowers App may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Legal Requirements

Spanish Flowers App may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Spanish Flowers App
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Data

The security of your data is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. While we use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals

We do not support Do Not Track (DNT). DNT is a preference you can set in your web browser to inform apps that you do not want to be tracked. You can enable or disable DNT in your browser’s settings.

Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have certain rights. Subject to limitations, these include:

  • Access/Update/Delete — access, update, or request deletion of your Personal Data (where possible within your account settings, or contact us).
  • Rectification — have inaccurate or incomplete information corrected.
  • Object — object to our processing.
  • Restriction — request we restrict processing.
  • Data Portability — receive a copy of your data in a commonly used, machine-readable format.
  • Withdraw Consent — withdraw consent where processing relied on consent.

We may ask you to verify your identity before responding. You also have the right to complain to your local data protection authority.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related tasks, or assist us in analyzing how our Service is used. These parties have access to Personal Data only to perform these tasks and are obligated not to disclose or use it for other purposes.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics — a web analytics service offered by Google that tracks and reports app traffic. You can opt out by installing the Google Analytics opt-out browser add-on. For more on Google’s practices, see Google Privacy & Terms.

Advertising

We may use third-party Service Providers to show advertisements to support and maintain our Service.

  • Google AdMob & DoubleClick Cookie — Google uses cookies to serve ads on our Service. You may opt out of DoubleClick’s interest-based advertising via Google Ads Settings.

Payments

We may provide paid products and/or services within the Service and use third-party payment processors. We do not store or collect your payment card details; these are provided directly to the processors and handled under their privacy policies and PCI-DSS standards.

Links to Other Sites

Our Service may contain links to other sites or apps not operated by us. If you click a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under 18. If you become aware that a child has provided us with Personal Data, please contact us. If we discover we have collected Personal Data from children without parental consent verification, we will remove that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you by posting the new Privacy Policy on this page, and we may notify you via email and/or a prominent notice in the Service. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email.

© Spanish Flowers App

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